Sending your order

TERMS AND CONDITIONS

DEFINITIONS

HISPANITAS RO - CLISHOUSE LLC, organized under Roman law.
SITE - Hispanitas.ro domain and subdomains including but not limited to the public site available www.hispanitas.ro.
Brand - CLISHOUSE LLC owns all the rights on Hispanitas Romania brand. The trademark rights belong exclusively to EMBOGA Company.
"Content" has the following definition:
  • Each infomation on the website which can be visited, viewed or accessed through the use of digital equipment;
  • The content of any email send to their users or clients using different means of communication available
  • Any information communicated to the customer according to the information which can be found or not inside the contract; information about services, products or charges practiced by CLISHOUSE LLC in a particular period
  • informatii legate de produsele, serviciile si/sau tarifele practicate de SC CLISHOUSE SRL intr-o anumita perioada;
  • information about products, services or charges practiced by a third part after signing a partnership agreement in a particular period
  • data concerning CLISHOUSE LLC, or other data inside it
SERVICE - Ecommerce electronic service available, in terms of offering to the client, the possibility to contract products or services by using exclusively electronic means
MEMBER - A person or a legal person who has or who obtains access to the content by using any methods of communication or based on a usage agreement which requires creating and using an account.
ACCOUNT - Assembley of an email and password which allows a single member to access restricted areas of the site in order to be able to have access to the service.
CUSTOMER - The person or the legal person who obtain access to the content and service after they have created a membership account.
DOCUMENT - The present Terms and Conditions.
DISTANCE CONTRACT According to the definition in O.G. 130/2000 2nd article: the contract of supplying goods or services concluded between a supplier and a consumer, under an organized sale system, who uses exclusively before and after signing the contract, one or more distance communication techniques.
NEWSLETTER / ALERT - electronic way of informing the consumer about the products, services or promotions offered by CLISHOUSE LLC in a certain period, without any commitments regarding the content.
TRANSACTION - to collect or refund an amount resulting from the sale of a product/service to the client, by using the card processor approved by CLISHOUSE LLC, whatever option is used concerning the delivery
GREEN TAX STAMP - amount paid by CLISHOUSE LLC to the company which takes charge over authorized operations to collect, transport and recycle wasted electrical and electronic equipment. According to the law, green stamp is charged by CLISHOUSE LLC and must be borne by the final customer.

GENERAL

2.1. The document sets out the terms and conditions of using the site / content / service by the member/customer, if he has no other valid usage agreement concluded between CLISHOUSE LLC (HISPANITAS BRAND) and himself.
2.2. The use without imited to accessing, visiting or viewing the content or service, involves joining members or clients to the present terms and conditions.
2.3. The access to the service is made by accessing the public site, www. Hispanitas.ro.
2.4. By using the site/content/service, the member or customer is the only responsible for all activities of using it. It is also liable for any damage to property, intellectual or other kind of content , CLISHOUSE LLC or any third part with whom it has signed contracts, according to Romanian legislation.
2.5. If the user/client doesn't agree/accept or he revokes the approval given for the document, then :
2.5.1. He quits the acces to the service or other services offered by CLISHOUSE LLC through the Site, he quits recieving newsletters or other kind of communication from CLISHOUSE LLC, without any further assignment.
2.5.2. CLISHOUSE LLC will erase all data with no further assignment for any part against the other or none of the parts which were asked for damages.
2.5.3. Can return any time and and accept the document which will be available at that certain period.
2.6. Client / Member may return at any time of its decision to agree and / or accept the document which will be available at that certain period.
2.7. In order to excercise the right provided in the 25th article, it can contact CLISHOUSE LLC, or use the links in the content recieved from CLISHOUSE LLC, for this purpose.
2.8. Customer may not revoke the contract until he pays the value of all contracts honored to HISPANITAS by CLISHOUSE LLC.
2.9. If the costumer has already paid for all the contracts honored to CLISHOUSE LLC and revokes consent in favor of the document expressed, CLISHOUSE LLC will cancel the order without any further obligation to any part against the other or without any part has to ask for damages.
2.10. This Site is destined for individuals who are at least 18 years or legal persons that are registered in Romania and who have completed the relevant registration, who were not suspended or removed by CLISHOUSE LLC , whatever the reason for suspension or removal . The right to order online is available ony to persons who live in Romania. By becoming a member , the above conditions must be accepted.

CONTENT

3.1. The content includes but doesn't limit the logos, the stylized representation, the commercial symbols, images, the dynamic images, text or multimedia content displayed on the site are the exclusive property of CLISHOUSE LLC.
3.2. The member or the client is not allowed to copy, distribute, publish, transfer to third parts, modify, include any context in other context than the original purpose of CLISHOUSE LLC, in cluding any site content outside HISPANITAS, removing signs that signify the copyright of CLISHOUSE LLC on content as well as the transfer, sale, distributions of materials made by reproducing, modifying or displaying the content unless it is permitted by CLISHOUSE LLC.
3.3. Orice continut la care Membrul sau Clientul are si/sau obtine acces prin orice mijloc, se afla sub incidenta Documentului, in cazul in care continutul nu este insotit de un acord de utilizare specific si valid incheiat intre SC CLISHOUSE SRL si acesta, si fara nici o garantie implicit sau expres formulata din partea SC CLISHOUSE SRL cu referire acel continut.
3.4. The member or customer may copy, transfer and / or use the content only for personal or non-commercial purposes only if they do not conflict with the provisions of the document.
3.5. If CLISHOUSE LLC allows their members or clients to use a certain content that the member has or obtains access to this agreement, this right extends only to that or those contents in the agreement, only during its existence or content of these sites or the period defined in the Agreement, as defined conditions, if they do not represent a contractual commitment between CLISHOUSE LLC and that Member, Client or any other party which has / get access to this content transferred by any means and that may be or is damaged in any way from the content during or after the usage agreement.
3.6. Any content sent to the Member or Client, by any means of communication (electronic, phone, etc.) or acquired by it by accessing, visiting and / or viewing does not constitute a contractual obligation of the CLISHOUSE LLC .
3.7. It is forbidden any use of the Content for purposes other than those expressly permitted by the document or user agreement that accompanies, if it exists.

CONTACT

4.1. CONTACT
4.2. By using the contact form or service on the site, members or clients allow CLISHOUSE LLC to contact him through any available means including electronic means.
4.3. Partial or total completion of the contact form and submitting it does not represent any commitment from CLISHOUSE LLC contacting members or clients.
4.4. Accessing the site www.hispanitas.ro, using the information presented in the site, visiting sites or sending e-mails or notifications sent by HISPANITAS brand will be done electronically, by telephone or any other means of communication available to the Member or Customer and CLISHOUSE LLC, considering so that it agrees to receive notices from CLISHOUSE LLC in electronic and / or telephone, including communication by e-mail or website announcements.
4.5. CLISHOUSE LLC reserves the right not to respond to all requests of any kind received by any communication means (electronic, telephone, etc).

NEWSLETTERS AND ALERTS

5.1. After a member or a client accepted the present document (Terms and Conditions), he has the right to express or not his consent to recieve newsletters or alerts from HISPANITAS STORE – CLISHOUSE LLC
5.2. Data taken from the member in order to send newsletters or alert, will be used by CLISHOUSE LLC within Privacy Policy.
5.3. Clients or members can request anytime to stop receiving newsletters or alerts by:
5.3.1. Using special link whitin any newsletter or alert recieved.
5.3.2. Modifying his agreement to recieve newsletters or alerts by using their account.
5.3.3. Contacting CLISHOUSE LLC, according to the contract information, with no further obligations between the parts.
5.4. Stoping recieving newsletters or alerts does not cancel the approval of the present document.
5.5. CLISHOUSE LLC takes the right to select the people who will send newsletters or alerts and also to remove from its database any member or client who has previously expressed his will to stop recieving newsletters or alerts without any further commitment from CLISHOUSE LLC.
5.6. CLISHOUSE LLC will not include in newsletter or alerts no materials which make reference to third parts (non-partners of CLISHOUSE LLC ).

PRIVACY POLICY

6.1. CLISHOUSE LLC collects personal data and special data on the pages on the site pages but only with member's or customer's consent, for following purposes:

validation, dispatch and invoice the orders for the member/client;

cancellations or solving problems of any kind which are related to an order, service contracts or products purchased;

for service access;

for sending newsletters and periodic alerts, only electronically;

for contacting the member/client, at their's will;

contactarea acestuia, in chestiuni de Relatii cu Clientii;

statistical purposes;

In order to create an account, the social security number is mandatory only for members or clients who are taxable in Tax Code (art.155 lit.f).
By creating an account, each member or customer has consented CLISHOUSE LLC to collect and manage its personal data, in accordance with the Law 677/2001.

Right of access to data
6.2. Any Member or Client has the right to obtain from CLISHOUSE LLC on request and free of charge once/year, the confirmation that his personal data is not processed by it.

The right to have the data
6.3. Any Member or Client is entitled to obtain from SC CLISHOUSE LLC, through a written, signed and dated, free of charge:
a) if necessary rectification, updating, blocking or deletion of data whose processing does not comply with the law, especially incomplete or inaccurate data;
b) if applicable, the transformation in anonymous data whose processing does not comply with the law;
c) notification to third parties to whom the data were disclosed to any operation conducted under lit. b) or c), unless this proves impossible or involves a disproportionate effort towards the legitimate interest that could be harmed.

The right of opposition
6.4.Any Member or Client has the right to object at any time on compelling legitimate grounds relating to his paticular situation, the data regarding it to be processed, except where there are legal regulations. In case of justified opposition CLISHOUSE LLC will not process the data. Also, any Member or Client has the right to object at any time, free of charge and without any justification, that data concerning be processed for direct marketing on behalf of CLISHOUSE LLC or a third part, or to be disclosed to the third part for such purposes.
6.5. Any right satelitte recognized by law members or clients can be prosecuted of it by requesting the information provided above, with a request to the CLISHOUSE LLC, shall be in writing, dated and signed. The petitioner may show whether he wants the information to be communicated to a specific address, which may be an electronic mail, or by a mail service that ensures receipt of the confidentiality.
6.6. CLISHOUSE LLC will communicate the requested information within 15 days of receipt of the application, compliance with the option of the petitioner under Art. 6.5.
6.7.CLISHOUSE LLC may inadvertently collect other data (IP address, time of visit, the place where you have access, web browser name and version, operating system, including other parameters) provided by the Internet browser through which the access to the site and may be used by CLISHOUSE LLC to improve its customer service or statistical purposes. The exception is when the document's articles are violated, if the result of the member's actions harms CLISHOUSE LLC or any of its partners at that moment.
6.8. The customer has the right to object the collection of his personal data and request to delete them, thus revoking the consent given for the document without any obligation to any part against the other or without any part to be able to claim the damages, but only in accordance with 2.8 article.
6.9. In order to exercise his rights under 6.2-6.4 article, the client or the member will contact CLISHOUSE LLC (office@hispanitas.ro) according to the contact available on the site.
6.10.Using the forms available on site, the customer or member has the right to change his personal which they initially declared, in order to reflect any change if it exists.
6.11. If the customer chooses to pay online the orders, the contracts, authourization and settlement of transactions for card acceptance are achieved either through the Company's exclusive Europayment Service SRL.
“EuPlatesc.ro” provides a single point of online card processing, regardless of the issuing bank, by using the most secure authentication technology – 3D Secure.
“EuPlatesc.ro” has a system management for electronic payments made by using bank cards issued worldwide by Visa or MasterCard. The trading system developed by EuroPayment Service uses advanced antifrauda solutions which lead to decrease risks associated with electronic fraud attempts.
“EuPlatesc.ro offers a fast, solic and secure SSL security certificates (Secure Socket Layer).
6.12. CLISHOUSE LLC does not require and does not store any card information or bank card customers, they are processed directly on the online servers payment.
6.13. Privacy Policy About CLISHOUSE LLC refers only to data supplied voluntarily by the Client or exclusive member site. CLISHOUSE LLC is not responsible for the privacy policies practiced by any other third party that can be reached through links, regardless of their nature, outside the site.
6.14. CLISHOUSE LLC undertakes that the data collected from the Client / States to be used only in accordance with the purposes stated and not disclose, sell, rent, license, transfer, etc.. database containing information on personal data or particular members / Client to any third party not involved in meeting stated goals.
6.15. Exceptions to the provisions of art. 6.14 makes the situation in which the transfer / access / view / etc is required by the competent authorities in cases stipulated by the regulations in force at the date of the event.
6.16. Processor cards approved by CLISHOUSE LLC has the right to access / view any data / documents generated after an order issued, canceled orders, contracts canceled or honor a contract to investigate any transaction if it exists.
6.17. CLISHOUSE LLC guarantees that a user's personal data collected through the contact form will be used only for solving the problem press, after which they become purely statistical data.
6.18. CLISHOUSE LLC is not liable for damage that may compromise the security server that hosts the database.

ONLINE SALE POLICY

7.1. Access to the service
7.1.1.The service access is allowed to any member who possesses or creates an account.
7.1.2 In order to acces the service, the member has to accept the present document
7.1.3 CLISHOUSE LLC takes the right to limit the client's acces to the service or to erase his account if it considers that his behaviour can cause prejudices to CLISHOUSE or HISPANITAS brand.
7.1.4 Each member may have only one account. It is forbidden to share an account among many members or customers.
7.1.5. If CLISHOUSE discovers outbursts of this kind, the customer's access might be cancelled.
7.2 Products and Services
7.2.1 CLISHOUSE LLC may publish informations about products, services or promotions wich are practiced by it or by any other third part with whom CLISHOUSE LLC has signed partnership agreements in a certain period.
7.2.2. Products and / or services purchased through the service are intended solely for Customer's personal.
7.2.3. SC CLISHOUSE LLC may limit the ability of acquiring the goods or services available on site at a time to one or more clients.
7.2.4. All prices for products or services on the site are in LEI( Romania currency) and include TVA
7.2.5. Billing purchased products are made exclusively in USD. If payment is made by credit card, SC CLISHOUSE LLC will debit the Customer's current account with the amount representing the value of products ordered, then the latter transmission order confirmation.
7.2.6. If online payment SC CLISHOUSE LLC is not / can not be held responsible for any other additional cost to the customer, including but not limited to currency conversion charges applied by your bank thereof, where the currency issue its different RON. The responsibility for this action wears only client.
7.2.7. All information used to describe the products and / or services available on site (still images / dynamic / multimedia presentation / etc) is not a contractual obligation of the CLISHOUSE LLC, which are only for presentation purpose.
7.2.8. In describing the products and / or services SC CLISHOUSE LLC takes the right to use other products (accessories / etc) that may not be included in product costs
7.3. Online order
7.3.1. Customer may place orders for products marketed at a time, exclusively on the site.
7.3.2. By completing the order , the customer agrees that all data provided by them, necessary for the purchase, correct, complete and true to the time order is placed, called in this document "command issued".
7.3.3. By completing the order Customer consents to CLISHOUSE LLC- TEAM HISPANITAS can contact him by any means available / approved by CLISHOUSE LLC, in any situation where it is necessary to contact the Customer.
7.3.4. CLISHOUSE LLC may unilaterally terminate the order made by the Client, after prior notification to the customer without any further obligation to any part against the other or neither party has to ask for damages in these cases:
  • 7.3.4.1. non-acceptance by the issuing bank Client transaction in case of online payment;
  • 7.3.4.2. invalidation of the transaction by the card processor approved by CLISHOUSE LLC of online payment;
  • 7.3.4.3. data provided by the Customer, the site is incomplete or incorrect;
  • 7.3.4.4. Client's activity on site can cause damages of any nature to CLISHOUSE LLC and / or its partners
  • 7.3.4.5 achieve more than two consecutive deliveries, failed
  • 7.3.4.6. for other objective reasons.
  • 7.3.4.7. other justified reasons (ex: placing and unsubscribing to more than three orders within 30 days).
7.3.5. The customer may cancel an order which was alreadyh made, when contacted, under art. 7.3.3.
7.3.6. If the client quits within the statutory period of withdrawal from the contract, an order made by credit card payment and the issuing bank has transferred client money paid on account CLISHOUSE LLC, this amount will be returned to the client within 14 days of the date on which the latter acknowledges this fact, IBAN indicated in writing by the Client.
7.3.7. If some products ordered by the customer made by Credit card payment is not available in stock, CLISHOUSE LLC will inform the customer of this fact and shall order a refund of the products in Customer's account within 48 hours the date on which CLISHOUSE acknowledges this fact.
7.3.8. The customer has the right to cancel or modify the contents of an order paid by any means of payment provided in this document within 24 hours of its placement. In this regard, the Customer shall submit a written request for cancellation to HISPANITAS team
7.3.9. If the customer has changed Order under Article 7.3.8 and its new value is less than the value of orders of products / services ordered initially, CLISHOUSE LLC will refund the money to the Client's account for the order amount representing the difference between the initial and new orders within 48 hours after the CLISHOUSE LLC acknowledges this fact. This provision applies only to orders paid with the card.
7.3.10. Details of delivery including but not limited to the time required delivery does not constitute a contractual obligation of the CLISHOUSE LLC, neither part has to ask for damages, if any part may be or is injured in any way from their violation.
7.3.11. If a customer changes their personal data, using the forms available on all existing orders in progress at the time, keeps data defined / accepted by the client before the time change, taking into consideration delivery and contact new data amended accordingly.

7.4. The phone order
7.4.1. The Client / Member can make telephone orders.

7.5. Contract and completion
7.5.1. CLISHOUSE LLC will include inside the package sent to the client all documents needed to certify the purchase of products / services.
7.5.2. CLISHOUSE LLC Client will facilitate the information according the command's completion stage .
7.5.3 The contract which contains added documents certifying the product delivery to the customer, becomes a honored contract.

7.6. Shipping and Payment
7.6.1. The delivery is made through a courier company, only in Romania.
7.6.2. Deliveries will be made, on average, 7 days after. If the product will be delivered to overcome the above-mentioned deadline, CLISHOUSE LLC will inform the customer by e-mail within 3 days of ordering, with the application of Art. 7.7.3, in which case the Customer may place a written order. If the payment has been made before the delivery date of the product / products ordered , the paid amount will be refunded in full accordance with the law within 14 days.
We strive to ship orders as soon as possible. Delivery is made via courier and once the order is shipped you will receive an automatic notification on your e-mail.
7.6.3 The fee for the collection and processing is the equivalent package in the below box:

Credit card payment or OP 13 LEI
REFUNDS 18 LEI

The cost of transport is calculated according to Kg / package and will appear in your shopping cart before checkout.
For orders minimum of 300 LEI (including VAT) carriage is FREE.

7.6.4 Payment
Payment can be made in two ways:
1. Cash-on-delivery. If you opted for the cash payment, you will pay to the agent courier who will deliver the product.
2. Online by credit card (Visa/Mastercard/Maestro). We accept the following credit / debit: Visa, Visa Electron, MasterCard/Eurocard, Maestro, including virtual cards Visa or MasterCard. Using the method of payment by bank card credit / debit card, your order will be processed immediately. If you choose the payment method "Online Bank Card" is required to complete a form with information about your card. Payments with credit / debit cards emitted by Visa and MasterCard (Visa / Visa Electron and MasterCard / Maestro) is made through the "3-D Secure" developed by organizations that provide on-line the same level of security as those ATM or physical environment. "3-D Secure" first guarantees that no information regarding your card is transferred or stored on our servers or servers payment processor, these data are entered directly into the Visa and MasterCard. Furthermore, "3-D Secure" is a system of identity authentication of cardholders in the electronic environment. Cardholder authentication process is based on the security code known only by the owner and takes place only on the Visa or MasterCard.

7.7. Quality and guarantees
7.7.1. Products sold by SC CLISHOUSE SRL, HISPANITAS BRAND benefits from the guarantee period specified in the warranty of the product. Information regarding the terms and conditions of the guarantee CLISHOUSE SRL SC, and instructions for use of various types of products are delivered to the client as a document available on the WARRANTY section or as a leaflet inserted in each package. No member / customer can request an extended warranty, in other terms and other conditions and / or a guarantee valid for a longer period than that provided in the documents mentioned in this article. The warranty offered by SC CLISHOUSE SRL is issued in accordance with the law and based on obtaining supporting documents for quality / service life of the products traded, respectively, certificates of authenticity and / or compliance, obtained directly from the manufacturer and / or manufacturer's authorized distributor.
Each product marketed by SC CLISHOUSE SRL has a guarantee of compliance under Law 449/2003.
In accordance with art. 11 of Law 449/2003 each member or client may require in case of non compliance, repair, replacement or return the value of its product. Possible replacement of the product is in stock.
7.7.2. If SC CLISHOUSE SRL can not perform the contract because the product is not available, will inform the customer about the unavailability, after the SC CLISHOUSE SRL acknowledges the case. In the event that the product has already been paid by the Client, payment amounts paid will be reimbursed by SC CLISHOUSE SRL within maximum 14 days, unless the parties agree otherwise.
7.7.3. In the event of exceeding the deadline indicated in art. 7.6.2, SC CLISHOUSE SRL will inform the customer by e-mail / phone and will agree to extend this deadline by a period that shall not exceed the delivery time initially planned. If, in the new period mutually agreed, the product will be unavailable for delivery, the Customer may request the order cancellation. The Client has a term of 2 days from the date of issue of the notification of information to express their option on the product ordered. Lack of SC CLISHOUSE SRL receipt of a response from the Customer within the time specified, shall be deemed to accept its tacit extension of the delivery period.
In all cases where the customer opts in writing to cancel the order, if the product has already been paid, SC CLISHOUSE SRL will return the amounts paid in accordance with art. 7.6.2
7.7.4. The amounts paid will be refunded within 14 days to the extent that SC CLISHOUSE SRL holds all the necessary information in this regard, namely communication by the client in writing of IBAN which will complete the transfer of amounts paid.

7.8. Rerurning the products
SC CLISHOUSE LLC reserves the right not to fulfill orders made by persons who have paid more than 3 returns in a period of 3 months of the current year.
7.8.1. HISPANITAS online store customer may return products purchased through a contract, in the following situations:
  • 7.8.1.1. Parcels shows severe damage;
  • 7.8.1.2. The products were shipped / invoiced wrong;
  • 7.8.1.3. Products manufacturing defects;
  • 7.8.1.4 Sizes products have mistakenly ordered by the Client;
  • 7.8.1.5 The consumer is entitled to notify in writing to waive the purchase without penalty and without giving any reason within 14 days of receiving the product."
    Also, in accordance with art. 11 para. 1 of Ordinance 34/2014, the Client has the right to cancel the distance contract, within 14 working days from receipt of product / product without penalty and without giving any reason.
    In this case, the direct cost of returning the goods will fall under the law in the Customer. * In order to resolve as quickly your refund request, we recommend to send the products through FanCourier NOT ROMANIAN POST.
7.8.2. The Customer undertakes to notify the SC CLISHOUSE SRL, intention to return products purchased by any means of written communication (e-mail / fax / etc) within within 14 days after receiving the products and / or services.
7.8.3. SC CLISHOUSE customer who notified under Article 14 paragraph 1, has the responsibility to ensure that the products that made reference will be returned within 14 days, otherwise, SC CLISHOUSE SRL considering improper request / invalid and refuse to return.
7.8.4 SC CLISHOUSE may refuse returned products to its customers if the return falls into one of the cases provided here, without the latter to claim damages or compensation:
  • 7.8.4.1. In case of replacing the purchased product with another or a different type, except stipulated in art. 7.8.1.4.
  • 7.8.4.2. If the request for return for any of the situations provided in art. 7.8.1 is shipping date of notification of the return that exceeds the period of 14 days stipulated under Article 7.8.2, calculated from working day following the date of the contract honored.
  • 7.8.4.3. If a product is returned with the motivation of the situations specified in art. 7.8.1, and the product is not returned in the same condition it was delivered (in original packaging with all labels intact and documents accompanying him).
  • 7.8.4.4. For clarification, in the Customer notify intention of withdrawal of the contract according to art. 7.8.1, situation that attracts the obligation of the SC CLISHOUSE SRL to refund the amounts paid by the Client within de14 days, according to art. no. 13 para 1 of Ordinance 34/2014, the term mentioned will become due from the date the product was received by SC CLISHOUSE SRL and not from the date the Customer has sent to SC CLISHOUSE SRL intention to terminate.
  • 7.8.4.5. According to O.G. 34/2014 art. 6 lit. i) SC CLISHOUSE SRL reserves the right not to accept the return of products which by their nature can not be returned. The footwear should not be used or dirty and returned to the original undamaged packaging (the boxes should be properly packed in order to avoid damage, being considered as part of the product). If the box shows signs of damage due to unpacking at the time of return, SC CLISHOUSE SRL reserves the right not to accept the RETURN.
7.8.5. If case of returning the amount of the product (less shipping charges), it will be done within 14 days of confirmation of the return.
The reimbursement will be made in lei by bank transfer to an account in lei indicated by you by email.
7.8.6. In case of replacing one product with a new size, according to 7.8.1.3, the replacement will be made in the conditions and limits of a normal order.
7.8.7. If the customer who returned a product in accordance with Article 7.8.1.3 and SC CLISHOUSE SRL lacks a suitable product for replacement, it will offer the client the equivalent product in accordance with 7.8.5.
7.8.8. The value of additional services including, but not limited to transport products, paid by the client, will not be reimbursed.
7.8.9. In all cases, the costs of return / redirection will be borne by the customer except as set out in paragraphs 7.8.1.1; 7.8.1.2; 7.8.1.3 and if the lack of conformity in accordance with 7.8.1., In which SC CLISHOUSE SRL for the costs of transport. Also, in case of a delivery / products unordered, according to the head. 7.3., the costs of return are borne SC CLISHOUSE SRL.
SC CLISHOUSE reserves the right not to accept the return packages fee is charged to the recipient (SC Clishouse SRL)

FRAUD

8.1 CLISHOUSE LLC does not require their clients or users information regarding confidential data, bank accounts, cards or passwords.
8.2 The client or the member assumes full responsability for the disclosure of his confidential data to the third part.
8.3 CLISHOUSE LLC disclaims any responsability in case that a member or client would be/ is prejudiced in any way by a third part that claims to represents the interests of CLISHOUSE LLC.
8.4 The customer or the member shall inform CLISHOUSE LLC on such attempts, by using the contact form.
8.5 CLISHOUSE LLC does not promote SPAMS. Any member or client who provided his email adress may choose to disable his client account.
8.6 Communication made by CLISHOUSE LLC through email, contain complete identification of the sender or links to them, in the moment of the content transmission.
8.7 The below goals achieved or not will consider a real attempt to fraud the site/content. CLISHOUSE LLC takes its right to report them:
  • 8.7.1. to access data from any type of another member/client by using an account or by any other method.
  • 8.7.2. to alter or modify the contents of the site or any correspondence sent to the member ot the client.
  • 8.7.3. to affect performance/website.
  • 8.7.4. to access or disclose to any third part that doesn't have the necessary legal authority, the content sent by any meas by CLISHOUSE LLC to a member or a client when the recipient is not a proper content.

LIMITATION OF LIABILITY

9.1. CLISHOUSE LLC is not responsable in any way concerning any member or client who uses the site or the content, other than the limited items which are specified in Terms and Conditions.
9.2. If one of the members or clients believes that the content which was sent by CLISHOUSE LLC violates the copyrights or other rights, it can contact CLISHOUSE LLC for asking details, so CLISHOUSE LLC can make an informed decision.
9.3 CLISHOUSE LLC does not guarantee his members or clients the acces to the site or the service without registration and does not offer the right to download or modify the content in order to reproduce or explore the content in any other manner, or transfer any content to a third part which has obtained acces based on the agreement usafe without CLISHOUSE written agreement.
9.4 CLISHOUSE LLC is not responsable for any of the contents, quality or nature of other websites which are accessible through links from its content, no matter the nature of these links. For these sites, the responsability is entirely for their owners.
9.5 CLISHOUSE LLC is paid-up for any fault in case of sending contents sent to the member or the client through email or any means when it produces damages of any kind to its members, customers or any third part which is involved in the content transfer.
9.6 CLISHOUSE LLC does not offer any direct or indirect guarantees as mentioned below:
  • 9.6.1. service will be done accordingly to costumer requirements
  • 9.6.2. service will be uninterrupted, secure of errors of any kind
  • 9.6.3. products or services which are obtained free through the service will meet the client's requirements or expectations
9.7. The operators, managers or owners of the site are not responsable in any way for relations or consequences resulting from, but not limited to : acquisitions, special offers, promotions or any other type of relationship, connection or collaboration that may arise between the client and the member and any of those who make direc or indirect promotion through the site.

CAUSE BEYOND CONTROL AND FORTUITY

10.1 Excepting casese where not expressly provided otherwise, any parts of the signed contract which is still in progress, will not be liable for non term obligrations, fully or partially, if the non performance was caused by a cause beyond control.
10.2 The part or the legal representative which invokes the above event is obliged to immediately and completely inform the other part, its production and to take any measures which are available and to limit the consequences of the event.
10.3 The part or the legal representative which invokes the above event is relieved from this obligation only if the event prevents the accomplishment.
10.4 If within 15 days of its occurrence the event doesn't stop, each part shall be entitled to notify the other part as a termination of the contract without pretending further damages.
10.5 The part who invokes the cause beyond control shall prove the impossibility of performing the obligations within 30 days after the event, as shown in art. 10.3.

LITIGATION

11.1 By using/visiting/etc the site or any content sumitted by CLISHOUSE LLC, the member or the client agrees with 'Terms and conditions'.
11.2 Any dispute between the customer and CLISHOUSE LLC regarding the terms and conditions here will be solved first in a friendly way.
11.3 Any dispute of any kind will be solved amicably. If not possible, the conflict will be resolved by the competent court in accordance with Romanian laws.
11.4 If any of the above terms will be found null, it will not affect the validity of the other clauses.
11.5 This document has been prepared and will be interpreted in accordance with Romanian legislation.

FINAL DISPOSITIONS

12.1 CLISHOUSE LLC takes the right to make any changes to these dispositions or any changes to the site or any content without noticing before their clients or member.
12.2 Limited to the terms and conditions, CLISHOUSE LLC will not be responsible for any possible errors appeared on the site for any reason, which are not made by the site administrator.
12.3 CLISHOUSE LLC takes the right to introduce any kind of banners or links on any page on the site, according to present legislation.

FEEDBACK

13.1 If you have any questions or suggestions concerning CLISOUSE, please contact us from Monday to Friday between 9am – 6pm via telephone number (0344/143 915) or write us an email at office@hispanitas.ro .
13.2 Any comments, questions, feedback, ideas, suggestion or other information related to www.hispanitas.ro, are CLISHOUSE property.
Update: February, 2013 – CLISHOUSE
Processing of personal data : CLISHOUSE is registered in the register for personal data processing under number 27793.
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